Collagen is the most abundant protein in the body—essential for the structure and strength of your skin, joints, hair, nails, muscles, and bones. But from around the age of 25, our natural collagen production begins to decline by about 1% per year. By the time we reach our 40s and 50s, we may have lost up to 30–50% of our collagen stores.

This depletion shows up visibly and physically:

• Skin becomes thinner, drier, and less elastic
• Hair weakens and thins
• Nails become more brittle
• Joints start to ache or lose mobility
• Muscles feel weaker or recover more slowly.

Collaluxe helps replenish these lost levels from within—supporting stronger skin, more resilient joints, healthier hair and nails, and overall vitality.

The first signs that your Colaluxe is working, is typically noticed within a few weeks to a month and can include improved skin hydration, increased softness, and a reduction in the appearance of fine lines. Other early benefits may include stronger, more hydrated nails and hair, and some relief from joint stiffness. These changes vary by individual, but consistent use over several weeks to months allows the body to rebuild collagen's structure and function.

Clinical results** show visible reduction of multiple signs of skin ageing within 8 weeks, including reduction of skin pigmentation, redness, spots and improvement on skin texture. More benefits include: skin feels moisturised and firmer, hair looks healthier, nails appear stronger, energy level boost, joint flexibility improvement etc.

89% reported moisture glow

86% reported healthier hair

81% reported skin firmness

76% reported stronger nails

**User trial on 108 women taking Collaluxe continually for 8 weeks.

While traditional diets once included more collagen-rich foods like bone broth and slow-cooked meats, today’s modern diet typically lacks sufficient levels of bioavailable collagen. Even when consumed in food, collagen proteins are often broken down too inefficiently to deliver therapeutic results.

Collaluxe uses hydrolyzed marine collagen peptides—broken down into tiny, easily absorbed units that your body can actually use. With a 96%+ absorption rate, it’s a smarter and more effective way to restore collagen levels than food alone.

Topical products only work on the surface of your skin—and often struggle to reach the deeper layers where real repair and regeneration happen. Ingestible beauty supplements like Collaluxe work from within, targeting the dermis, the skin’s deepest layer, where collagen, elastin, and hyaluronic acid are produced.

1. Deeper Impact, Longer Results

Ingestible collagen reaches the bloodstream and stimulates fibroblasts—the cells responsible for producing collagen and elastin. This leads to firmer, plumper, and more hydrated skin from the inside out.

Topicals can hydrate or smooth the outermost layer (epidermis), but they can't trigger collagen production in the dermis.

2. Clinically Proven Skin Benefits

Multiple studies show that daily collagen supplementation improves elasticity, hydration, and wrinkle depth in as little as 6–12 weeks—benefits that topical creams struggle to match without invasive procedures.

3. Whole-Body Beauty

Unlike creams that target just your face, ingestible supplements nourish your entire body—supporting not just your skin, but also your hair, nails, joints, and bones.

4. Convenience & Consistency

Our once-a-day liquid supplement is easy to integrate into your morning routine—no 10-step regimen required. And the benefits accumulate over time, unlike topicals which often give only temporary surface results.

Topical skincare is supportive—but it’s not enough. True transformation starts within. Collaluxe delivers the high-strength, bioavailable collagen and actives your body needs to rebuild, repair, and glow—naturally.

At Collaluxe, we’ve taken the guesswork out of daily supplementation. Each of the 11 active ingredients in our advanced 11-in-1 formula has been carefully dosed to deliver real, visible results — without overloading your system. No fluff, no fillers, just proven ingredients at science-backed levels.

Here’s what’s inside and the percentage of your recommended daily dose — and why it matters for your body:

1. Hydrolysed Marine Collagen – 12,500mg

We use the highest-strength dose on the UK market. This is Type I and III collagen (the kind your skin, hair, and joints crave), hydrolysed for maximum absorption.
Why it’s optimal: Studies show visible improvements in skin elasticity and hydration at 10,000mg+. Our 12,500mg dose is ideal for women over 35 whose natural collagen production has significantly declined.

2. Retinol (Vitamin A) – 800μg (100% NRV)

Supports cell renewal, collagen production, and immune function.
Why it’s optimal: 800μg is the recommended daily intake in the UK — enough to support skin and vision health without risking toxicity from excess intake.

3. MSM (Methylsulfonylmethane) – 100mg

A natural source of sulphur that supports joint health, reduces inflammation, and strengthens hair and nails.
Why it’s optimal: While therapeutic ranges go higher, 100mg daily supports collagen matrix integrity and complements the high collagen dose.

4. Hyaluronic Acid – 20mg

Known for its deep hydration benefits and joint lubrication.
Why it’s optimal: Clinical studies show 20–60mg improves skin moisture and smoothness. We include 20mg to work synergistically with collagen for maximum absorption and glow.

5. Biotin (Vitamin B7) – 150μg (300% NRV)

Biotin is vital for keratin production — your body’s protein for strong hair, nails, and skin.
Why it’s optimal: At 150μg, this dose exceeds the Nutrient Reference Value (NRV) for enhanced beauty benefits without reaching megadose territory. It supports hair strength and growth — especially in women experiencing thinning due to age or hormonal changes.

6. Vitamin C – 120mg (150% NRV)

A powerful antioxidant and co-factor for natural collagen production.
Why it’s optimal: The body can’t make or store Vitamin C, yet it’s essential for skin firmness, immunity, and iron absorption. 120mg ensures reliable support for collagen synthesis and daily oxidative stress.

7. Selenium – 55μg (100% NRV)

Protects skin cells from oxidative damage and supports healthy thyroid function.
Why it’s optimal: Selenium is potent even at small doses — and 55μg is the sweet spot. It contributes to immune resilience and helps maintain skin and hair health at cellular level.

8. Vitamin B5 (Pantothenic Acid) – 6mg (100% NRV)

Known as the “anti-stress” vitamin, B5 supports hormone production, energy metabolism, and skin healing.
Why it’s optimal: 6mg daily is the recommended intake to help regulate mood, reduce fatigue, and contribute to clearer skin and stronger adrenal response.

9. Silica – 40mg

An essential trace mineral for collagen formation, strong bones, and radiant hair and skin.
Why it’s optimal: While there’s no formal NRV for silica, 40mg daily is widely regarded as effective for structural skin and hair health, especially when paired with collagen and biotin.

10. Vitamin D3 – 25μg (1000 IU / 500% NRV)

Supports bone health, immune function, and mood balance — especially in winter months.
Why it’s optimal: In the UK, deficiency is common. Our 25μg dose reflects expert-recommended intake for adults over 30, ensuring daily resilience and hormonal harmony.

11. Vitamin B12 – 20μg (800% NRV)

Essential for energy production, red blood cell formation, and neurological health.
Why it’s optimal: B12 is hard to absorb, especially as we age. Our high-absorption 20μg dose ensures your body gets what it needs for energy, clarity, and vitality — especially if you're vegetarian, vegan, or over 40.

At Collaluxe, we've developed Retinol Pro+ to be more than just a collagen supplement - it's a comprehensive approach to total body wellness backed by cutting-edge nutritional science. Our 11-in-1 formula stands apart through its sophisticated blend of bioactive ingredients and exceptional bioavailability.

Our research-driven approach has led to the development of a premium and high-strength formula that supports not just skin vitality, but overall body health. The science behind collagen supplementation continues to evolve, revealing its remarkable impact on multiple aspects of wellness - from joint comfort to gut health.

What truly sets our formula apart is its:

• 11-in-1 ingredient formula giving you all the daily Vitamins, Minerals and longevity ingredients you need.
• An optimised absorption rate of 90-95%
• Precisely calibrated peptide size for maximum bioavailability
• Synergistic blend of powerful supporting nutrients
• An advanced formulation technique that preserve potency
• Comprehensive approach to full-body collagen support

We continuously monitor emerging clinical research and work with our team in Sweden to ensure our formula remains at the forefront of nutritional science, offering you what we believe is one of the most effective and sophisticated collagen supplements on the market.

We recommend taking 25ml five times a week as part of your long-term beauty and wellness routine. For maximum benefit, consistency is key. Lifestyle factors such as smoking, sun exposure, and diet can impact your results—so for optimal skin, hair, and nail health, pair your supplement with a balanced diet, sun protection, and a smoke-free lifestyle.

The journey to visible benefits is uniquely personal, influenced by individual factors including age, lifestyle, daily routines, and current collagen levels. Clinical studies have shown promising timelines for specific improvements: research published in the Journal of Cosmetic Dermatology demonstrated enhanced skin elasticity after 8 weeks of consistent supplementation, while a study in Nutrients reported improved skin hydration markers within 4-6 weeks.

For those focused on joint comfort, research in Current Medical Research and Opinion indicated positive changes emerging between 8-12 weeks of regular use. However, it's important to understand that collagen supplementation works at a foundational level, supporting your body's natural processes rather than providing temporary solutions.

Our premium hydrolyzed collagen peptides, with their exceptional 90-95% bioavailability, are designed to work efficiently with your body's natural collagen synthesis. While some clients report subtle improvements in skin texture and hydration within the first month, optimal results typically emerge with consistent daily use over 2-3 months, allowing the peptides to fully support your body's collagen matrix.

Remember, just as a fine wine needs time to reach its full potential, supporting your body's collagen levels is an investment in long-term vitality rather than a quick fix.

Collaluxe sources its marine collagen from sustainably caught fish. We use collagen extracted from fish scales, then hydrolyzed into bioavailable peptides with a molecular weight of just 1500 Daltons—making them easier for your body to absorb and utilise. Our process ensures a pure, odourless, and tasteless collagen.

Not at all. Our hydrolysis process removes all odour and taste. We then infuse our formulas with a natural wild berry flavour for a sugar free delicious taste experience.

A 500ml bottle of Collaluxe provides 20 servings (25ml per day so will last for one month.

You can take Collaluxe any time of day, with or without food. Morning or evening—it’s all about consistency. However, because our formula contains B vitamins, which may boost energy, we recommend morning use if you are sensitive to energising effects.

Collagen is well-tolerated and safe as a supplement. Our recommended 25ml daily dose (12,500mg of marine collagen) is both effective and within safe limits. 

Yes. Collagen helps improve skin hydration by stimulating your fibroblasts to produce more hyaluronic acid, which retains moisture. Our formula also includes hyaluronic acid, vitamin C, and biotin to support skin elasticity and glow from within.

Absolutely. As collagen levels decline with age, hair and nails become thinner and more prone to breakage. Collaluxe supports the strength and structure of both—restoring elasticity and promoting healthy growth.

Hydrolyzed collagen refers to collagen that’s been broken down into smaller peptides—making it far easier for the body to absorb and put to work. This process also removes any fishy taste or odour.

A randomised controlled trial in women (40–60 ys) used 10 g/day of hydrolyzed collagen for 56 days, improving skin hydration, elasticity, and reducing wrinkle depth by ~50% in some areas. You can see the trial info here: CLICK HERE FOR TRIAL RESULTS

A: Taking a high-quality collagen supplement consistently and daily delivers a wide range of science-backed benefits—especially as your body’s natural collagen production begins to decline from your mid-20s onwards. These benefits include:

1. Firmer, More Youthful Skin

Collagen improves skin elasticity, hydration, and smoothness. Clinical trials have shown reductions in fine lines and wrinkles after just 6–12 weeks of daily supplementation.

2. Stronger Hair and Nails

Collagen supports the structure of keratin, the key protein in hair and nails—helping reduce breakage, strengthen growth, and improve thickness.

3. Joint Support & Mobility

Hydrolyzed collagen peptides help cushion joints, reduce inflammation, and improve flexibility—especially in people experiencing joint discomfort or age-related wear and tear.

4. Bone and Muscle Strength

Collagen makes up over 30% of bone and muscle mass. Supplementing helps maintain density and strength, which is particularly important as we age.

5. Improved Skin Hydration & Glow

Collagen stimulates your skin’s natural hyaluronic acid production, boosting moisture retention for dewy, plumper skin.

6. Faster Recovery After Exercise

Regular intake can support tendon and ligament strength, reduce post-workout soreness, and accelerate tissue repair.

7. Gut and Immune Health Support

Collagen may help strengthen the gut lining, supporting digestive health, and provides amino acids like glycine that play a role in immune regulation and detoxification.

MSM (methylsulfonylmethane) is a naturally occurring compound made up of sulfur, an essential mineral your body uses to build and maintain healthy connective tissues—including skin, joints, ligaments, and tendons. As a supplement, MSM is prized for its anti-inflammatory, antioxidant, and repair-boosting benefits.

Key Benefits of MSM:

1. Reduces Joint Pain & Inflammation

MSM helps lower levels of inflammation that contribute to joint stiffness, swelling, and discomfort. Clinical studies show that MSM supplementation can significantly improve mobility and reduce joint pain—especially in people with osteoarthritis.

👉 A 12-week study found that adults with knee osteoarthritis who took 3g of MSM twice daily had significant pain reduction and improved physical function compared to placebo. Source: PubMed Study

2. Supports Skin Health & Collagen Production

MSM provides sulfur, which is crucial for forming collagen and keratin—the building blocks of youthful, resilient skin, hair, and nails. It also helps improve skin hydration and reduces the visible signs of aging.

👉 One study found that 3g of MSM daily improved skin firmness, tone, and wrinkle depth in just 8 weeks.
Source: Journal of Cosmetic Dermatology

3. Speeds Muscle Recovery

MSM can help reduce post-workout soreness and inflammation, allowing for faster recovery and improved performance in active individuals.

4. Natural Detoxification Support

MSM enhances the body’s ability to remove toxins at a cellular level.

Hyaluronic acid (HA) is a naturally occurring molecule found in your skin, joints, and connective tissue. It acts like a sponge—attracting and retaining water to keep tissues hydrated, cushioned, and supple. But as we age, natural HA levels decline, leading to dry skin, joint stiffness, and visible signs of aging.

Supplementing with hyaluronic acid helps restore your body’s moisture balance from within—supporting both beauty and mobility.

1. Deep Skin Hydration & Radiance

HA can hold up to 1,000 times its weight in water, helping to plump and hydrate the skin from the inside out. Clinical studies show that oral HA supplements improve skin elasticity, reduce dryness, and smooth fine lines within 4–8 weeks.

👉 A 12-week double-blind study found that women taking 120 mg/day of hyaluronic acid saw significant improvements in skin moisture and smoothness.
Source: Journal of Clinical Biochemistry and Nutrition

2. Joint Lubrication & Pain Relief

HA is a key component of synovial fluid, which keeps your joints well-lubricated and shock-absorbent. Supplementing helps reduce stiffness, improve flexibility, and relieve joint discomfort, particularly in people with osteoarthritis.

👉 A study published in Nutrition Journal showed that participants taking 200 mg of HA daily reported less knee pain and better movement after just 8 weeks.
Source: PubMed Study

3. Enhanced Collagen Function

When paired with collagen, HA acts as a hydration booster—amplifying the skin-plumping and smoothing effects of collagen peptides. It also supports fibroblast activity, helping your body build and maintain a youthful skin matrix.

Collagen banking is the proactive approach of supporting your body's collagen levels starting in your 20s and early 30s, when your natural collagen production begins to decline. Think of it as making strategic "deposits" into your body's collagen reserves before significant depletion occurs with age.

By age 25, our bodies begin producing approximately 1% less collagen each year. By starting collagen supplementation early, you're supporting your body's natural collagen matrix before more noticeable signs of depletion appear. This preventative approach helps maintain skin elasticity, joint comfort, and overall connective tissue health.

The optimal time to begin is in your mid-20s to early 30s. This period coincides with the natural slowdown in collagen production but precedes the more dramatic decreases that typically occur in our 40s and beyond. However, it's never too late to begin supporting your body's collagen levels.

Our precision-engineered hydrolyzed collagen peptides are specifically designed for optimal absorption, with 90-95% bioavailability. Each serving provides a carefully calibrated dose that works in harmony with your body's natural collagen synthesis processes, supporting both immediate and long-term collagen maintenance.

Collagen banking is about prevention rather than correction. While traditional supplementation often begins in response to visible signs of collagen depletion, collagen banking takes a sophisticated, preventative approach. It's the difference between maintaining optimal levels versus trying to replenish after significant decline has occurred.

Oestrogen levels drop dramatically during menopause, which accelerates collagen loss—by up to 30% in the first five years. This leads to thinner skin, sagging, dryness, and loss of elasticity. Supplementing with high-strength collagen helps restore what’s lost, supporting firmer, more hydrated skin and stronger hair and nails.

Yes. Collagen helps replenish the skin’s structure and boosts hyaluronic acid production, improving hydration, texture, and tone. With regular use, many women report smoother, plumper skin and a renewed glow—despite hormonal fluctuations.

Yes. Multiple randomised, double‑blind, placebo‑controlled trials have demonstrated significant pain reduction in people using hydrolyzed collagen. For example, a 24‑week study involving athletes found collagen supplementation:

• Reduced knee pain at rest, when walking, standing, lifting, and changing direction (e.g., physician‑assessed pain at rest improved by –1.37 vs –0.90; p = 0.025) J Orthopaedic Surg Res+10OARSI Journal+10Arthritis Foundation+10PubMed.
  
  

A systematic review of four randomized clinical trials in knee osteoarthritis—totaling 507 patients—found a meaningful pain reduction (standardized mean difference −0.58; 95% CI −0.98, −0.18) with no increase in side effects J Orthopaedic Surg Res.

Yes. In athletes, collagen supplementation over 12 weeks improved joint mobility by over 39%, alongside a 43% reduction in joint pain, with statistically significant benefits compared to placebo .

Another 12-week trial in active adults taking 5 g/day of specific collagen peptides showed significant reductions in pain when resting, walking, climbing stairs, and kneeling (all p < 0.05), and a measurable increase in functional movements like squatting  ScienceDirect+12MDPI+12ResearchGate+12.

Collagen peptides are thought to help by:

1. Stimulating cartilage regeneration—increased proteoglycan content was noted in cartilage after 24 weeks of treatment with 10 g/day collagen PMC.
   
   

Providing building blocks for connective tissue repair—collagen makes up 60% of cartilage structure and supports tissue resilience The Nutrition Source.

At Collaluxe, we've pioneered an advanced formulation where retinol works synergistically with our precisely calibrated blend of essential nutrients. Our proprietary complex is designed to enhance your body's natural production of both collagen and hyaluronic acid, supporting skin vitality from within.

We've thoughtfully incorporated retinol into our formulation, where it complements our highly bioavailable collagen peptides. Combined with key vitamins and antioxidants, this sophisticated blend promotes cellular renewal and supports your skin's natural collagen synthesis processes. 

1. Deeply Nourishes Skin: Ingestible retinol reaches deeper skin layers, promoting cell renewal and collagen production from the inside out for long-lasting results.
   
   
2. Glow-Boosting Power: It enhances skin's radiance, elasticity, and hydration, leaving you with a brighter, smoother, and more youthful appearance.

1. Ingestible Boost: When combined with high-strength collagen and hyaluronic acid, ingestible retinol offers a holistic, game-changing approach to skin health, delivering unparalleled anti-aging benefits directly to your skin.

The result is a scientifically backed approach to achieving luminous, rejuvenated skin.

Ingestible retinol works from the inside out, reaching your skin cells via your bloodstream. Unlike topical retinol, which only penetrates the surface layers of the skin, ingestible retinol delivers its benefits systemically, nourishing deeper layers of the skin where cell regeneration occurs. This method ensures a more comprehensive and long-lasting impact on skin health.

Retinol boosts skin cell turnover, enhances collagen production, and reduces the appearance of fine lines and wrinkles. It also helps fade pigmentation, improve elasticity, and strengthen the skin barrier, leading to a healthier, more radiant complexion. Ingestible retinol is also beneficial for those who find topical retinol too irritating for their skin.

Yes, excessive intake of retinol (vitamin A) can lead to toxicity, causing side effects like nausea, dizziness, or liver issues. However, Retinol Pro+ is formulated with a safe, regulated dose to prevent overconsumption. Always follow our recommended guidelines and consult a healthcare professional if unsure or you are taking any other medication or supplements.

By stimulating skin cell renewal and collagen synthesis from within, ingestible retinol supports a smoother, plumper, and more hydrated complexion. It helps repair damage caused by UV exposure and aging, giving your skin a natural glow while minimising wrinkles and fine lines over time.

Retinol accelerates cell turnover and collagen synthesis, but pairing it with high-strength collagen (12,500mg per dose) ensures your body has the building blocks needed to replenish and repair skin structure. Hyaluronic acid enhances hydration, locking in moisture for a plump, dewy look. Together, they work synergistically like an orchestra to maximise anti-aging benefits and promote glowing, youthful skin.

Our Retinol Pro+ formula is virtually fat-free, containing less than 0.1g of fat per serving. The minimal fat content comes from the natural ingredients used in our formulation. It is also sugar free.

Nutritional Information Per Serving:

• Fat: <0.1g
• Of which saturates: 0g
• Calories: <5 kcal
• Carbohydrates: <1g
• Protein: 0g
• Sugar: 0g

This makes Retinol Pro+ an excellent choice for those:

• Following a calorie-conscious lifestyle
• Monitoring their fat intake
• Looking for a clean supplement without unnecessary additives

Remember: Always check with your healthcare provider about your specific nutritional needs and how this supplement fits into your daily routine.

Absolutely! Retinol Pro+ is designed to be versatile and easily incorporated into your daily routine. Here are some delicious ways to enjoy your daily serving:

Cold Beverages:

• Create a refreshing berry spritz with sparkling water
• Add to lemonade for a sophisticated wellness drink
• Blend into your favourite smoothie
• Enjoy chilled straight from the fridge for a revitalising shot

Warm Options:

• Stir into your morning porridge
• Mix with hot water for a warming drink
• Add to your favourite tea

The heat-stable formula means you can confidently add it to hot beverages or even bake with it without compromising its efficacy. Our delicious natural berry flavour complements a variety of drinks and breakfast options, making it easy to find your perfect serving style.

Pro Tip: While versatile in its serving options, for optimal absorption, we recommend taking your daily serving with a meal, regardless of how you choose to enjoy it.

Remember: Whether you prefer it chilled, warm, or mixed into your favourite drink, consistency and taking it daily is key for achieving optimal results.

To maintain optimal potency and freshness of your Collaluxe supplement, please follow these storage guidelines:

Before Opening:

• Store in a cool, dry place away from direct sunlight
• Keep at room temperature (20-25°C/68-77°F)
• Avoid exposure to excessive heat or humidity
• Ensure the safety seal remains intact

After Opening:

• Refrigerate
• Once opened, consume within 30 days
• Keep lid tightly sealed between uses
• Can be stored in the refrigerator door for easy access

Important Notes:

• Do not freeze
• While refrigeration is recommended after opening, the product remains stable at room temperature
• If traveling, store in a cool bag or insulated container
• Check the "best before" date printed on the bottle

Pro Tip: Many clients enjoy the refreshing taste when served chilled directly from the refrigerator in the morning - it's a morning ritual!

For maximum effectiveness, always reseal the bottle immediately after use and follow these storage guidelines throughout the product's lifecycle.

Your collagen levels will gradually decline again. 

• Your body naturally produces less collagen as you age — around 1% less per year from your mid-20s, and even faster during menopause.

• Collaluxe helps top up and stimulate collagen production, so stopping it means you're no longer getting that daily support.

• You won’t see an overnight change, but over 4–12 weeks, skin firmness, hydration, and elasticity may start to decline again.

 2. Visible benefits may fade - If you saw improvements in:

• Skin glow and smoothness

• Hair and nail strength

• Joint comfort or flexibility

…those may slowly reduce, depending on your age, diet, stress levels, UV exposure, and lifestyle.

Think of it like skincare or the gym: you don’t lose all the benefits straight away, but consistency maintains results.

3. Nutrient support stops - Collaluxe also delivers key vitamins like:

• Retinol (vitamin A) – supports skin renewal and radiance

• Vitamin C – aids collagen synthesis and antioxidant protection

• Biotin, B5, selenium, hyaluronic acid – help with hydration, metabolism, and skin barrier support
  

If you're not getting these from other supplements or food, you may notice more dryness, fatigue, or brittle nails over time.

4. Psychological shift - Some people say taking Collaluxe becomes part of their self-care ritual — stopping it can subtly affect your motivation to care for your appearance and wellness unless replaced with something else.

Collaluxe is generally well tolerated and made with high-quality, clinically backed ingredients. However, if you have a known allergy to fish or soya, do not take Collaluxe, as it contains marine collagen and may include traces of soya-based ingredients.

As with any supplement, minor side effects such as bloating or mild digestive discomfort can occur, especially when first starting. If you experience anything unusual, stop use and consult your healthcare provider.

Yes. Collaluxe contains natural sweeteners Stevia and sucralose, which do not spike blood sugar levels and are commonly used in diabetic-friendly products.

However, if you have diabetes, are prediabetic, or have concerns about sugar substitutes, we strongly recommend you speak to your doctor or nutritionist before starting the supplement.

Orders are processed immediately after checkout and typically arrive within 3–4 business days. If your order hasn’t arrived after 7 days, please email our support team at support@collaluxe.co.uk.

We currently ship across the UK only.

Due to the nature of ingestible supplements and our commitment to quality assurance, we cannot accept returns of opened products. This policy exists to maintain the highest standards of safety and product integrity for all our customers.

However, we value your satisfaction and would like to understand your concerns:

• If you've experienced any issues with the product
• If you have questions about proper usage
• If you need guidance on how to best incorporate it into your routine

What You Can Do:

• Contact our Customer Care team immediately with your order number
• Share your specific concerns with us
• Let us help find a solution that works for you

Unopened Products:

• Can be returned within 14 days of purchase
• Must be in original packaging
• Need to be in resalable condition

We're committed to your satisfaction and encourage you to reach out to our Customer Care team at support@collaluxe.co.uk so we can address your specific situation and find the best resolution for you.

Once your order has been placed, we’re unfortunately unable to make changes in most cases. If you’d like to add more items, please place a separate order.

To change your delivery address, remove items, or cancel your order before dispatch, please email our Customer Service team on support@collaluxe.co.uk.

If you would like to take out a subscription but have already made an order, please contact our customer support team on support@collaluxe.co.uk.

If your order has already been shipped or delivered, please follow our Returns Policy for any unwanted items.

To track your order or if something isn’t right — such as a missing item, a delayed delivery, or damaged goods — please contact our Customer Service team at support@collaluxe.co.uk.

Please have your order number and order date handy so we can help you quickly.

Our customer support team is available Monday - Friday 9am. -5.30pm or you can talk to our online chat support for common questions and answers.

Our subscription service is designed to be as flexible and convenient as possible — with full control in your hands.

You can easily:

• Update your personal or payment details
  
• Change your delivery address
  
• Skip a delivery if you're away or need a break
  

You can cancel at any time — just make sure to do so at least 24 hours before your next billing date to avoid being charged.

We take your security and privacy seriously. All payments are processed securely through our trusted provider Shopify. We never store or access your card details — all transactions are encrypted and handled using advanced, industry-standard security protocols.

Your personal information is stored securely and used only to fulfil your order and improve your customer experience. We’re fully compliant with GDPR and committed to keeping your data safe and confidential.